The plant you will receive may not be the one pictured unless otherwise clearly stated. For plants that we have a larger quantity of we will use one model plant to provide a close representation of the plant you will receive. For plants that are limited or rare we will clearly post photos of each available plant for sale. If you have any questions please be sure to email us!

We ship orders Monday & Tuesday of each week to ensure your order is not held over into the weekend caused by any delays. If you have not received a tracking code by the following Wednesday after placing your order please email mel@springwatergardencenter.comwith your order number to inquire. We ship using Canada Post.

We currently ship using Canada Post through our website to deliver our products Canada-wide. Shipping rates will be calculated at checkout. However, not every system is accurate all the time. If we require more shipping fees for your order we will let you (the customer) know as soon as we (Springwater Garden Center) know to help make the process smooth.

Plants are living things and may not always arrive in perfect condition. Shipping is at the buyers risk and expense. If temperature is below 7°C you may purchase the Winter Shipping Package for $8 per order. This includes a 96-hour heatpack and extra wrapping/packing supplies.